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Today Intrum Group publishes the Annual and Sustainability Report for 2020 on the corporate website,

"We conclude a challenging year, with a pandemic that changed operating conditions for the entire world. I am proud of how we successfully managed to conduct our business by rapidly transitioning to remote working for the vast majority of our employees, and at the same time deliver strong financial results.

On our Capital Markets Day in November, we presented new financial targets and also our transformation journey towards ONE Intrum. This implies a fundamental overhaul of our operating platform in order to meet client demand and build sustainable organic growth across our footprint. In addition, we set clear sustainability goals which are strongly rooted in our business strategy, operations and how we create value for our stakeholders. 

We have entered 2021 with a clear vision for a strengthened Intrum and I look forward to our very exciting continuous transformation to become a simple, scalable, relevant, digital and growing company", says Anders Engdahl, President and CEO of Intrum.  

The Swedish and English printed version of the Annual and Sustainability Report 2020 is available at the company and can be ordered on ( or by e-mail to [email protected]
For further information, please contact:
Anna Fall, Chief Brand & Communications Officer 
+46 (0) 709 96 98 21
[email protected] 
Emil Folkesson
Director Treasury & Investor Relations
+46 8 546 102 02
[email protected]
This information is information that Intrum AB (publ) is obliged to make public pursuant to the Securities Markets Act. The information was submitted for publication, through the agency of the contact persons set out above, at 12.00 CET on 6 April 2021.

Intrum is the industry-leading provider of Credit Management Services with a presence in 24 markets in Europe. Intrum helps companies prosper by offering solutions designed to improve cash flows and long-term profitability and by caring for their customers. To ensure that individuals and companies get the support they need to become free from debt is one important part of the company’s mission. Intrum has around 10,000 dedicated professionals who serve around 80,000 companies across Europe. In 2019, the company generated revenues of SEK 16.0 billion.