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  • Seasonally strong fourth quarter, business activity not impacted by Omicron
  • Continued positive economic sentiment, despite inflationary pressures and supply chain challenges
  • Significant client wins and retentions, including a transformational CMS deal in the UK
  • Delivery on key priorities; transformation program and organic growth
  • Acceleration of case migrations and increase in global front office utilisation
  • Scalability of the operating platform visible with robust cash revenue growth and stable cash costs driving margin expansion

"Bringing family together and meeting expectations". These are the reasons why one in five Europeans take on additional debt at Christmas, according to Intrum's annual consumer report conducted in 24 European countries. Although households with families are more likely to take on debt to pay for food and presents than the average consumer, the age group being most likely to do so is Generation Z (age 18-21).


Inflation is back on the agenda. Intrum's annual European Consumer Payment report shows that Europeans are concerned about the impact of rising inflation on personal finances and debt. And while recovery rates differ by region, income and age groups - the pandemic has raised financial awareness among consumers, who are taking steps to improve their financial literacy and resilience.


A majority of European consumers are increasingly aware of sustainability aspects when shopping - creating new challenges for businesses. Close to half of Europe's parents say that their interest in sustainability motivates them to limit their spending, and 42 per cent of Gen Z would not feel guilty about paying unethical firms later than agreed.

  • Favourable economic sentiment throughout the quarter, supported by gradual normalisation, improving consumption and a strong economic growth outlook.
  • Seasonally softer third quarter 2021, especially when compared to the exceptionally strong, rebound-driven third quarter 2020.
  • High commercial activity with increasing demand for our services driven by economic recovery and growth expectations, but also financial services clients' need to proactively address their balance sheets.
  • Transformation program on track with global front office deployment ahead of plan and

Intrum announces its interim results for July-September 2021 on October 21[st] at 7:00 a.m. CEST. The report will be presented in an audiocast with teleconference at 9:00 a.m. CEST the same day.

Anders Engdahl, President & CEO, and Michael Ladurner, CFO, will present the results and answer questions. The conference will be held in English.

To listen to the conference live, please dial:

+46 8 505 583 73 (SE)
+44 333 300 9030 (UK)
+1 646 722 4902 (US)


At Intrum AB's Annual General Meeting on 29 April 2021, it was resolved that the Chairman of the Board of Directors should form a Nomination Committee by convening representatives for the five largest shareholders of the company, based on the number of votes known to be held at the end of August 2021.


Intrum AB (publ) has issued a 5 year SEK 1 billion senior unsecured floating rate note with a coupon of STIBOR 3m + 330 basis points. The bond was issued under the existing domestic MTN programme and will be listed on Nasdaq Stockholm.

Proceeds will be used to repay debt.


For further information, please contact:
Emil Folkesson
Director Treasury & Investor Relations
+46 (0) 707 44 69 82
[email protected]

  • Record cash collections and accelerated capital deployment with circa SEK 6 bn committed for 2021
  • Landmark servicing transactions and gradual normalisation of new case inflows
  • Foreign exchange adjusted cash revenues growth of 17 per cent compared to Q2 2020
  • ONE Intrum to accelerate in H2, all global front offices open and operational
Financial results in brief, April-June 2021 (April-June 2020):
  • Adjusted EBIT increased to SEK 1,594 M (1,345)
  • Cash EBIT improved to SEK 1,413 M (1,294)
  • RTM cash EPS of SEK 26.22 (17.19)

Intrum announces its interim results for April-June 2021 on 22 July, 2021 at 7:00 a.m. CET. The report will be presented in a audio cast with telephone conference at 9:00 a.m. CET the same day. 

Anders Engdahl, President & CEO, and Michael Ladurner, CFO, will present the results and answer questions. The conference will be held in English.

To listen in to the conference live, please dial:

+46 8 505 583 73 (SE)
+44 33 3300 9266 (UK)
+1 646 722 4904 (US)