A new digital way of working can cut fibre connection delivery times by up to half

Building a fibre network requires many specialists: designers whose plans guide the installers’ work, project managers who track schedules, and procurement experts responsible for materials. A single site can involve thousands of events and milestones, which are difficult to manage without comprehensive oversight. Clear scheduling and control of progress are essential for both installers in the field and partners and customers alike. There are many moving parts.

Enersense is streamlining this complex puzzle with a new digital way of working.

The company’s partner in this transformation is Sitetracker, the global leader in complete Asset Lifecycle Management. As industry needs are constantly evolving and rigid systems can become bottlenecks, Enersense and Sitetracker are developing both the platform and the way of working together.

“In our strategy, we have decided to differentiate through transparency and efficiency delivered to the customer. This new digitalised way of working is a concrete step in the right direction. It is also a significant commitment to change for us,” says Miika Erola, EVP, Connectivity at Enersense.

When data from different phases of a project is brought together in one place, the process becomes transparent. Thanks to the new digital way of working, customers can see in real time how the fibre network is progressing.

“In services where the new model is in use, delivery times to customers have in some cases been cut by up to half,” Erola says.

An easier and more secure working day for installers without paperwork

The new digital system works like a car dashboard and is easy to use. Installers can clearly see which task comes next and mark it as completed once it is done. Everyone involved in the project can follow progress and anticipate their own actions. The system guides work in the correct order and reminds users of things that are easily forgotten on a busy day.

In an industry where pen and paper are still common and information is scattered across multiple places, the change is significant.

“Previously, installers might have noted completed tasks in their own Excel files or notebooks. Now all information is securely stored on a single mobile platform. Thanks to the platform, critical risk assessments cannot be overlooked. The chain works safely, as it should,” Erola says.

The working day becomes easier when daily tasks are visible directly on the platform. Unnecessary trips are reduced, as the right tools are taken along from the start of the day. Employee wellbeing can also be better supported when workloads are visible and it is easier to assess how much input is needed from each person and where.

At present, the new way of working is being rolled out in the project management of construction services. According to Erola, the aim is to expand it in the future to all Enersense field work and work phases across different business areas and countries of operation.

“We are excited about this. We want to be both a reliable partner for our customers and an attractive employer for skilled professionals, and this new way of working supports both.”