In reference to the release on 17 July 2023 regarding an extensive cyberattack
against TOMRA affecting some of the company's data systems. To contain the
attack, we immediately disconnected selected services and have since
disconnected others. A team of internal and external resources is working around
the clock to resolve the situation, and affected systems will remain offline
until it is safe to open them. No new hostile activities have been detected.
Our primary aim is to continue to deliver our services to customers, reducing
the impact this attack has on them. The attack currently has limited impact on
TOMRA's customer operations. Most of TOMRA's digital services are designed to
operate offline for a certain amount of time but may have reduced functionality
in the interim. A team is working to establish temporary solutions for all
digital systems to support keeping costumer solutions operational over time.
Status of external services:
. TOMRA Group: Internal IT-services and some backoffice applications remains
offline and affects our supply chain management. Major office locations are
offline, and employees are asked to work remotely.
. TOMRA Collection: The reverse vending machines (RVMs) in operation are from
different generations. In Europe and Asia the majority continue to work in
offline mode, while a limited number of old RVMs are no longer operating. RVMs
in Australia and North America remain online and fully connected.
. TOMRA Recycling: Currently operating as usual, but some functionality is
limited due to digital services being offline.
. TOMRA Food: Currently operating as usual, but some functionality is limited
due to digital services being offline.
We continue to work effortlessly to resolve the situation, and remain in
dialogue with relevant authorities. We have not received any contact from those
who are behind the attack.
TOMRA will remain transparent with all stakeholders, and we will continue to
provide updates on tomra.com when we have confirmed information to share.
Asker, 18 July 2023
TOMRA Systems ASA
For further information, please contact
Tomra Media centre: +44 (0)207 283 9915 or email crisis.comms@tomra.com
Daniel Sundahl, Head of Investor Relations, +47 913 61 899