Hallowender, Steve Bevers and listeners We discuss in this video on Incap Germany operations. I have. Afrem Alfiaa here with me you are working as managing director of operations in Incap Germany could you give a short introduction on your background and you're responsibilities in Incap Germany.

Suram for the three years old. In terms of education. Iman engine young graduated with a strong focus on Business administration. I joined Incap in two thousand and eleven and as a managing director operations. I'm responsible for Incap Germany and our subsidiary in Romania. In this rolim responsible for our operational activities such as production logistics Quality design and engineering and at the end for our day to day business of the operations together with my highly experience team. We ensure that our customers receive high quality products in time and our capabilities in Incap Germany range from design and engineering cable assembly especibe assembly control cabinets and complide device manufacturing a key part of my role. I would say is to build strong teams, we now to develop our organization and to ensure that our people can perform at their best before joining Incap i work five years in the mechanical engineering industry in quality and in life scical management. I spend another five years in the fotonics industry at a technology company as director of operations and there was responsible for operations and supply chained and worked extan sively with the eamess providers, so I gain the unique perspective on the eamess industry as a custom a learn really firsthand how important the manufacturing partner can be. This helps me and my team on a daily basis to understand what our customers needs and support them as much as possible. So you have a really.

Long history in this industry behind well you mention several times. Quality in your first ansure, so is the quality. The main strengt that you have in these donits in place, if we compared the other other units or would you like to say there are also other strange in cost competitive ness and also on time delivery.

You know I think in basically. Acidly you can not separate one from the other right, It's if you consider what did you saykus competitive news and on time delivery quality? I really believe that you know you have to focus all try at the same time. Delayed deliveryes a quality issues or supply chain disruption can couse cost which you know at the end exced the savings, we have with the love unite price. This is how we think and being part of the incap group. Give as the possibility to two exchange with high other to practises to so share practice and to focus on all three simultanously shot like you should focus on one at the expense of another would end make sense in my opinion, but may to may be to at something. We are not may be the cheapest supplier right, but our custom as they know that our pricing includes what you sad high quality on time delivery at the same time.

When it comes to these three key metrics of EMS industry, where do you see the most rope to improve in the units you are responsible for.

There is a washroom for improvement right continuous improvment is part of our culture. IT is really daily commitment a cross reorganisation. I think we again I have to repeat myself is not that we are the the best one and we are not. The one who you know just focus on one of these three things webe focus on all three and now being part of the incap group, we established work streams and export groups who focus on each of these three. Topics right. So we have teams focusing on quality sharing. Best practises sharing experience and improve all these refectors.

As you said company of our factory operating in Germany cannot be the most costcomplitiveness in the in the world as race labour costs are a lotively high in western countries, but what is the role of automation in you're thinking when it comes to these units how much you can improve your case competitive less with. Investments to automation.

The first question is we always ask is what kind of product to we manufacture in each side. OK, so in Germany, we do not have you know. Large scale high volume business. We are not focused on own high volume electronic markets our focuses on delivering very you know complex products with the lowtomid volume and we do have in the Incap Be group facilities with the high automation grade and largecale we do have state of the art machinery. We do have automation, but the real today about unities come from automation of information in my opinion in or when you deal with customers, you have a lot of that are and you have to take a lot of decision. This is where we focus today.

Like you do you have like a state of art equipment. Hear in place could doubles elaborate a bit on the investments that you have done in recent years, which are have been the most at the sectors. You have been investing the most in this these units. So we always.

Continue to invest in machinery and tools which sleeps as to be more flexible faster and to shoe our customer with the right services right so for very complex products and one reason example is the investment and implementation of a selective shouldering machine fully automated and by the way with a IEr tools, so we implemented just febary this year and transford already more than one handed units to this machine and we are able now to runed in one man gifts. Another example is nothing example is a cutting striping and mocking system for specialized kabels for the defence industry, and your we always when we consider invest investments you over is consider what to use our custom and need and what leads as to long term groose.

Let's as stoum that Otto and Ralf and Antti would give you a faire amount of money. Let's say then million euros to improve our operations here in these incap Germany, Romania units how would you spend that kind of money?

That's a good question. I would have several ideas, but I know without question our most valuable assed is our people right. So they are commitment their expertise their ambition is really the foundation of everything. We archive so when considering new investments. I would spended in improving our environment improving our machinery and the tools, so that our people can before at their best. This. This is my opinion and now whentellen then people receive the right support outstanding results will follow.

Thank you very much for the interview affer you wellcome.